{"id":3,"date":"2025-12-25T14:10:50","date_gmt":"2025-12-25T14:10:50","guid":{"rendered":"https:\/\/joycacao.art\/?page_id=3"},"modified":"2026-02-07T23:47:00","modified_gmt":"2026-02-07T22:47:00","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/joycacao.art\/index.php\/privacy-policy\/","title":{"rendered":"Politique de Confidentialit\u00e9"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Politique de Confidentialit\u00e9<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Derni\u00e8re mise \u00e0 jour : 26 d\u00e9cembre 2025<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Chez JoyCacao, la protection de vos donn\u00e9es personnelles est une priorit\u00e9. Cette politique de confidentialit\u00e9 vous informe de la mani\u00e8re dont nous collectons, utilisons et prot\u00e9geons vos informations personnelles conform\u00e9ment \u00e0 la l\u00e9gislation tunisienne en mati\u00e8re de protection des donn\u00e9es personnelles (Loi organique n\u00b0 2004-63 du 27 juillet 2004).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Identit\u00e9 du responsable<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>JoyCacao<\/strong><br>Tunisie<br>T\u00e9l\u00e9phone : +216 53 77 88 69<br>Email : <a href=\"mailto:welcome@joycacao.art\">welcome@joycacao.art<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Donn\u00e9es collect\u00e9es<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nous collectons les informations suivantes lorsque vous interagissez avec notre boutique ou notre site internet :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Informations d&rsquo;identification<\/strong> : nom, pr\u00e9nom, adresse email, num\u00e9ro de t\u00e9l\u00e9phone, adresse postale de livraison et de facturation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Informations de commande<\/strong> : historique d&rsquo;achat, pr\u00e9f\u00e9rences de produits, montant des transactions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Donn\u00e9es de navigation<\/strong> : adresse IP, type de navigateur, pages visit\u00e9es, dur\u00e9e de visite, via l&rsquo;utilisation de cookies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Informations de paiement<\/strong> : nous ne conservons aucune donn\u00e9e bancaire compl\u00e8te. Les transactions sont s\u00e9curis\u00e9es par notre prestataire de paiement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Utilisation des donn\u00e9es<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Vos donn\u00e9es personnelles sont utilis\u00e9es pour :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Traiter et livrer vos commandes de chocolats artisanaux<\/li>\n\n\n\n<li>Vous contacter concernant vos achats et r\u00e9pondre \u00e0 vos demandes<\/li>\n\n\n\n<li>Am\u00e9liorer nos produits et services<\/li>\n\n\n\n<li>Vous envoyer notre newsletter et nos offres promotionnelles (uniquement avec votre consentement)<\/li>\n\n\n\n<li>Respecter nos obligations l\u00e9gales et comptables en Tunisie<\/li>\n\n\n\n<li>Pr\u00e9venir les fraudes et s\u00e9curiser nos transactions<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Base l\u00e9gale du traitement<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nous traitons vos donn\u00e9es sur les bases l\u00e9gales suivantes :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>L&rsquo;ex\u00e9cution du contrat de vente<\/li>\n\n\n\n<li>Votre consentement explicite (newsletter, cookies non essentiels)<\/li>\n\n\n\n<li>Nos int\u00e9r\u00eats l\u00e9gitimes (am\u00e9lioration de nos services, s\u00e9curit\u00e9)<\/li>\n\n\n\n<li>Nos obligations l\u00e9gales tunisiennes (comptabilit\u00e9, facturation)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Conservation des donn\u00e9es<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nous conservons vos donn\u00e9es personnelles pendant la dur\u00e9e n\u00e9cessaire aux finalit\u00e9s pour lesquelles elles ont \u00e9t\u00e9 collect\u00e9es :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Donn\u00e9es de commande : 10 ans pour les obligations comptables et fiscales tunisiennes<\/li>\n\n\n\n<li>Donn\u00e9es de compte client : 3 ans apr\u00e8s votre derni\u00e8re activit\u00e9<\/li>\n\n\n\n<li>Donn\u00e9es de newsletter : jusqu&rsquo;\u00e0 votre d\u00e9sinscription<\/li>\n\n\n\n<li>Cookies : selon les dur\u00e9es d\u00e9finies dans notre politique de cookies<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Vos droits<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Conform\u00e9ment \u00e0 la loi tunisienne sur la protection des donn\u00e9es personnelles, vous disposez des droits suivants :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Droit d&rsquo;acc\u00e8s<\/strong> : obtenir une copie de vos donn\u00e9es personnelles<\/li>\n\n\n\n<li><strong>Droit de rectification<\/strong> : corriger vos donn\u00e9es inexactes ou incompl\u00e8tes<\/li>\n\n\n\n<li><strong>Droit d&rsquo;effacement<\/strong> : demander la suppression de vos donn\u00e9es<\/li>\n\n\n\n<li><strong>Droit d&rsquo;opposition<\/strong> : vous opposer au traitement de vos donn\u00e9es \u00e0 des fins de prospection<\/li>\n\n\n\n<li><strong>Droit de retrait du consentement<\/strong> : retirer votre consentement \u00e0 tout moment<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Pour exercer ces droits, contactez-nous :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Par email : <a href=\"mailto:welcome@joycacao.art\">welcome@joycacao.art<\/a><\/li>\n\n\n\n<li>Par t\u00e9l\u00e9phone : +216 53 77 88 69<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Nous nous engageons \u00e0 r\u00e9pondre dans un d\u00e9lai raisonnable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Partage des donn\u00e9es<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nous ne vendons ni ne louons vos donn\u00e9es personnelles. Vos informations peuvent \u00eatre partag\u00e9es uniquement avec :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nos prestataires de services en Tunisie (livraison, paiement, h\u00e9bergement web) sous contrat de confidentialit\u00e9<\/li>\n\n\n\n<li>Les autorit\u00e9s tunisiennes si requis par la loi<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">S\u00e9curit\u00e9<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nous mettons en \u0153uvre des mesures techniques et organisationnelles appropri\u00e9es pour prot\u00e9ger vos donn\u00e9es contre la perte, l&rsquo;utilisation abusive, l&rsquo;acc\u00e8s non autoris\u00e9 ou la divulgation. Notre site utilise le protocole HTTPS pour s\u00e9curiser les transmissions de donn\u00e9es.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cookies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Notre site utilise des cookies pour am\u00e9liorer votre exp\u00e9rience. Vous pouvez g\u00e9rer vos pr\u00e9f\u00e9rences de cookies via le bandeau qui s&rsquo;affiche lors de votre premi\u00e8re visite ou dans les param\u00e8tres de votre navigateur.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Transfert international de donn\u00e9es<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Si vos donn\u00e9es sont transf\u00e9r\u00e9es hors de Tunisie, nous nous assurons que des garanties appropri\u00e9es sont mises en place pour prot\u00e9ger vos informations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contact<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pour toute question concernant cette politique de confidentialit\u00e9 ou pour exercer vos droits, contactez-nous :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>JoyCacao<\/strong><br>Email : <a href=\"mailto:welcome@joycacao.art\">welcome@joycacao.art<\/a><br>T\u00e9l\u00e9phone : +216 53 77 88 69<br>Tunisie<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Politique de Confidentialit\u00e9 Derni\u00e8re mise \u00e0 jour : 26 d\u00e9cembre 2025 Introduction Chez JoyCacao, la protection de vos donn\u00e9es personnelles est une priorit\u00e9. Cette politique de confidentialit\u00e9 vous informe de la mani\u00e8re dont nous collectons, utilisons et prot\u00e9geons vos informations personnelles conform\u00e9ment \u00e0 la l\u00e9gislation tunisienne en mati\u00e8re de protection des donn\u00e9es personnelles (Loi organique [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_eb_attr":"","footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de Confidentialit\u00e9 &#8212; JoyCacao<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez JoyCacao : chocolaterie artisanale en Tunisie, proposant des bouquets, coffrets et bonbons sur commande.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de Confidentialit\u00e9 &#8212; 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